Honestly the filet was tough,overcooked and grizzle throughout ( was it really a filet?) Scallops a little rubbery and fishy Otherwise the accompanying items were all good !
Poor customer service skills, poor employer conduct directed at their own staff members, broken English very hard to understand and then uses it as a upper hand in manipulating the customer.
No, unfortunately I found a short black hair on my sushi 😳
The food made me a little light headed and nauseous
It says order not confirmed so I ordered someplace else. Now I over paid the guy because I did not ready the cash! The guy did not say anything and just left.
Ordered pick up. Kotos was full of diners. So I thought I would have to wait long, But I didn’t! Walked in and my food was ready! Great service and food was perfect!
Food was good but the wait for it was a little ridiculous!! I think waiting over 20 minutes for 1 California roll is a bit much when I ordered it 10 minutes before online.
No indication of when did will be ready.
It was bad.
amazing!!!! it was my birthday dinner and so good thank you for high quality delivery!
The pork was incredibly dry and disgusting.
I love all your rolls. My favorite is the sweet potato roll.
Putting hot rangoons in the same bag as salads made the salads hot.
Love Kotos , so delicious!
Everything was great, I had asked for one dish to be prepared a certain way. It wasn't, and that's okay! It was still great. It could have been better if the request had bern fulfilled.
No change for my order. She was very nice, and the food was great. Just something to remember is all.
Omg I am in a sushi coma.🤣Yes, the wait was long but they just reopened. So be patient and thankful people! Thank you koto staff!!!!
Always love to eat here. Lunch boxes are the best value, generous portions, and always delicious! I would eat it all the time if I could!
A lot of egshells were in my fried rice.
My food was delicious. As it always is.
Highly Recommend the Adirondack Roll!!!
Very good, enjoyed every bite!
Came fast. Food was great!
Order was filled quickly, Beyond Mentioned had an accurate pick up time.
Asked 4 the order to be ready for pick up at 6:15 arrived at 6:09 and the food was ready! Very tasty as well
Two of the orders were incorrect. Two of the scallop lunches came with noodles when fried rice was requested.
Soo soooo good!! Great flavor and quality!!!!
Great service. Delicious food as always and no wait times.
Easy ordrring. Wish you could pay online!
This was a delivery order...my filet mignon was not included in the order...I did not call, I suspect the restaurant would have made the purchase right. The beef negimaki was excellent and unusual; the beef soba, while quite good, rested in a pool of unflavored liquid.
Food was very good, it is expensive for portion size, but meal itself tasted fresh and flavorful.
Very good food, polite service!
Yummy and plentiful!
Steak was delicious. However, I received the wrong rice but I did not realize it until I got home. I know to check my order from now on as I paid a lot of money to receive the wrong item.
They did not enter in our special requests such as a side of sauce and adding an item to one of our rolls. Food had been ready before I got there which was before my scheduled pick up time so the warm items were getting cold. Normally very satisfied with their food so I still give 3 stars.
This service was great and my order was promptly ready when I arrived. Will definitely be using this service again!
I have yet to be disappointed with Koto's whether I go in and eat, or have it delivered. Top notch food.
Amazing food, great friendly service. I'm destined to be a regular!
Easy ordering....so fast and convenient.
I had to call to confirm the order because some how they weren't notified of my order until I asked 40 minutes later. They were very quick to put it in immediately and it was delivered in 20 minutes. Excellent food as always!
everything was excellent
In and out quickly. Everything there - spoons, forks, napkins, etc. Food great
Any questions please call us.
Koto Japanese Steak House
319 Cornelia St, Plattsburgh, NY 12901
All Rights Reserved